For prepayment card replacement issues:

Please note there will be a charge of £10.00 for a replacement card.

We can only issue these from Monday to Friday 9am to 5pm.

Nottingham Top up Locations:

Prepayment in Nottingham

Payment methods vary depending on the type of pre-payment device you have and where you live.
If you have a card meter, you may be able to top up your at:
  • Vending unit : Victoria Centre 4th floor & Nottingham One on Canal street.
  • Top up locations above: see below for opening times and full address details.

1 – 3 Fountaindale Court

NG3 4QT

0115 9503875

Monday to Saturday 07:00 to 21:00

Sunday 08:00 to 20:00

7 Robin Hood Street

NG3 1GF

0115 9520109

Monday to Saturday 05:30 to 21:30

Sunday 07:00 to 21:00

188 Carlton Road

Nottingham

NG3 2BB

0115 9505476

Monday to Friday 09:00 to 17:30

Saturday 09:00 to 12:30

Sunday – Closed

117 Mansfield Road

NG1 3FQ

0115 9240155

Monday to Saturday 09:15 to 22:00

Sunday 10:00 to 20:00

34 Shelton Street

NG3 1DY

0115 8374141

Monday to Saturday 07:00 to 21:00

Sunday 08:00 to 21:00

8 Ransom Road

Nottingham

NG3 3LJ

0115 9580645

Monday to Sunday 07:00 to 22:00

211 St Anns Wells Road

NG3 3HR

0115 8371227

Monday to Sunday 06:00 to 23:00

Enviroenergy Helpline: 0115 955 6677

Opening Hours: 9:00 to 17:00 Monday to Friday

Email: customersupport@enviroenergy.co.uk

Enviroenergy Ltd London Road Heat Station, 12 London Road,

Nottingham, NG2 3AB